Assess Careers
  • 03-Mar-2021 to Until Filled (NZST)
  • Boardpro
  • Melbourne, AUS
  • Full Time


Customer Success Specialist

@ fast-growing SaaS company

  • Join us in our mission to make a dent in the governance universe
  • Gain customer success skills in a fun, supportive team

Looking for an adventure?

Become one of the early employees of an exciting start-up that is leading the board governance software market that is targeting 60,000 SMBs and Non-profits in Australia alone.

Our cloud software helps these organisations manage the entire board process from meeting schedules to board packs and minutes. We are progressing a bold plan to lead our market in Australia and then the world. With 100% year-on-year growth, this is the time to get on the team early and put your mark on this success story in the making.

Working with our growing team, you'll be talking directly with customers, leading online training webinars, and handling sales queries.

What your CV says:

  • A business or communications graduate with top results
  • Experience in or familiarity with governance is an advantage
  • Experience in customer success and/or start-ups

Your work ethic:

  • Fast learner able to get work done on time
  • Multi-tasker who can deliver to deadlines
  • Passionate about educating customers and solving problems

Things about you that will make for a great fit with us:

  • You're a down-to-earth personality who appreciates and practices transparency in the workplace
  • Fast learner who's flexible and willing to dive in and do new things
  • Team player who's also comfortable working autonomously

We're currently based at a WeWork office in Melbourne's bustling CBD. It's a vibrant environment filled with creatives, freelancers, entrepreneurs, and a steady calendar of networking and social events.

This is a rare opportunity to join a high-growth business on a full market salary with multiple avenues for learning.

If you've read this far, mentally ticked most of the boxes, and have a flutter of excitement in the pit of your stomach, please get in touch with us!

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