ACCOUNT MANAGER DIGITAL MARKETING

Started in 2002, ARK Advance is one of Auckland's original digital marketing agencies. With a focus on the home services market, the agency delivers world-class lead generation solutions for its client base.

To support this we are looking for an Account Manager Digital Marketing to join our team. This role will manage the relationship between Ark Advance and our clients.

Whilst it would be ideal if this person had Digital Marketing experience it is not essential. It is however a prerequisite that they have experience in effectively managing client relationships within a busy working environment.

Key Attributes

• Supports the values of Honesty, Approachability, and being Results Focused.
• Has an interest in people, the businesses they work with, and how they can help them achieve their revenue growth goals.
• Understands what excellent customer service is and has the maturity to translate this into day to day activities that delight ARK customers.
• Naturally works with high attention to detail.
• Presents in a confident manner.
• Produces above standard written communication.
• Communicates effectively across a wide range of formats.
• Can describe complex issues in an easy to understand way.
• Is comfortable with data and has a desire to learn.
• Can manage multiple projects with conflicting deadlines.

Key Tasks

• Understand the client's business, overall direction, and goals
• Regular contact with a portfolio of clients to deliver and discuss achievements.
• Briefing the technical team on any changes required on advertising based on subsequent client conversations.
• Responsibility for managing the relationship between ARK and the client.
• To work with the wider ARK team to translate client objectives/goals into specific online marketing tactics.
• To onboard new clients into their portfolio

Experience Required

• Some prior experience that shows you are comfortable dealing with business owners and their unique marketing needs
• Maturity to manage the relationship responsibility the role requires.
• Comfort with digital marketing - not necessarily a total understanding.

Why Work at ARK

• Gain a solid understanding of how to achieve a "World Class" lead generation performance across the Google, Facebook, Instagram, and Pinterest marketing platforms for our client base.
• A Team First Results Base Culture founded on values that support you and your career growth
• Birthday Leave - Take your birthday off as and when you want.
• Flexible start and finish times.
• Fresh Fruit at the Office to Keep You Healthy
• Friday Office Lunch - We all head out for lunch on Friday
• Standing Desks - sit or stand to suit your day

Values

Values are very important to us. We pick approachable, results-focused team members based on their ability to support and uphold our values of honesty & transparency. If this sounds like you, please apply online now.