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  • 17-Jan-2020 (NZST)
  • Car Company
  • Hastings, NZL
  • Base + Commission
  • Full Time

 

 

Vehicle Sales Consultant

The Car Company (H.B) LTD Kia & Foton seeks an experienced and motivated Vehicle Sales Consultant to join our new and used vehicle franchise.

The position reports to and assists the Dealer Principal to maximise vehicle sales to existing and prospective customers.  We need someone who is keen to build a successful sales career. You'll need a combination of outbound telemarketing skills and the ability to meet and greet walk-in customers with an upbeat and enthusiastic attitude.

Key responsibilities

  • Keep yourself updated of product changes and new products in the market, be able to sell and present it in a way that identifies value and appeals vehicles to potential and existing customers in the company's territory.
  • Follow a structured selling procedure to achieve monthly targets which entail gaining contacts, regular presentations and maintaining trust and understanding of the customer.
  • Liaise with other vehicle sales department staff to determine trade-in values and any appraisal adjustments, ensure that you adhere to the dealerships credit policies, procedures, and business relations.
  • Ensure all administration requirements for vehicle sales are carried out in an efficient and accurate manner, following the structured selling procedure.
  • Use and maintain company systems such as Autoplay and Magix for prospecting and management of customer engagement.
  • Ensure the maintenance schedule and warranty information is thoroughly reviewed prior to delivery. Keep your customer up to date and informed of anything relevant and all service saving opportunities.
  • Become involved with any problem or complaint your customer has during ownership and aid them in resolving the issue.
  • Follow up with a quality contact call a week or so after delivery to establish customer care, review operation of vehicles and feedback from the customers.

The successful candidate will possess/be:

  • Excellent customer service and relationship-building skills, with the ability to get along well with others.
  • A strong team player.
  • Good computer skills, and experience using a CRM system to enhance sales.
  • An understanding and appreciation of marketing, advertising and promotional strategies within a business.
  • Strong prioritising and time management skills and be highly organised.
  • Excellent written and verbal communication skills.
  • Good knowledge of the Consumer Guarantees Act, Motor Vehicle Sales Act, Fair Trading Act and the Privacy Act.
  • A current driver's licence, relevant to the class of vehicles being sold.

The Car Company (H.B) LTD is one of only 3% of Kia dealerships worldwide to receive the Kia Platinum Prestige award and is a fantastic place to work and develop your career in sales. If you have the drive and passion to meet targets and to succeed in a competitive market and this position sounds like you, please apply now!

 

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